This Privacy Policy applies to your use of clarkebuildingcompany.com and all related web forms, email communications, phone calls, text messages (SMS), and other interactions with Clarke Building Company.

We collect information you provide directly to us, including:

• Contact information: name, email address, phone number, mailing address
• Project details: service area, type of work, project scope, photos, and project timeline
• Communication records: emails, text messages, call logs, and form submissions

We also automatically collect limited technical information, including your IP address, browser type, device type, and pages visited (through Google Analytics 4).

We use Google Analytics 4 to understand how visitors use our website. This service places cookies on your device to track page visits, session duration, and other usage patterns. Analytics data is aggregated and does not identify you personally.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

We use the information we collect to:

• Respond to your inquiries and schedule consultations
• Provide estimates and project information
• Manage and execute construction projects
• Send project updates, reminders, and scheduling communications
• Comply with legal and contractual obligations

Program Name: Service Alerts

Message Types: Estimates, scheduling, job updates, reminders, and occasional promotions.

Frequency: Message frequency varies based on your project status.

Fees: Message and data rates may apply. Standard carrier rates apply to all SMS messages. Not all plans include unlimited messaging.

Help and Support: If you have questions about the Service Alerts program, reply with the text "HELP" or contact us directly at dave@clarkebuildingcompany.com or (978) 693-5706.

Your consent to receive text messages is not a condition of purchasing products or services from Clarke Building Company. You can request our services and obtain estimates without opting in to SMS communications.

No Marketing Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service and project coordination, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

No Selling of Information: We do not sell, trade, or license your personal information to any third party.

Carriers are not liable for delayed or undelivered messages. We are not responsible for service interruptions, message delays, or carrier-related issues beyond our control.

We retain your personal information for as long as necessary to provide our services and meet our legal obligations. Project records are retained for the duration of the project and for a reasonable period afterward for warranty and legal compliance purposes. You may request deletion of your information at any time by contacting us.

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to access, correct, or delete information we hold about you. To exercise these rights, please contact us directly.

Massachusetts Residents: Massachusetts residents have the right to know what personal information is collected, the purpose of collection, and how that information is used and disclosed.

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete it.

We implement reasonable security measures to protect your personal information from unauthorized access and disclosure. However, no security system is completely secure. We cannot guarantee absolute security of your information. If you believe your information has been compromised, please contact us immediately.

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Effective Date" at the top of this page. Your continued use of our website and services after changes are posted constitutes your acceptance of the updated Privacy Policy.

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Clarke Building Company
David A Clarke Jr. (LLC)
51 Pleasant St.
West Newbury, MA 01985
Phone: (978) 693-5706
Email: dave@clarkebuildingcompany.com